Job Opportunities

Five Hobbico Employees

Join Our Team

The leading radio control model and hobby company in the world, and one of the most progressive companies in the industry, is seeking qualified individuals for the following positions. Hobbico offers a competitive compensation package and excellent opportunities for career growth.

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Available Positions

Job Descriptions

Champaign, IL

Technical

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Product Support Technician

Hobbico currently has an opportunity for a Product Support Representative to join our team. As an employee-owned company, we foster a collaborative work environment. Come join a dynamic team that has a passion for innovation, success, and teamwork!

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More Information about Product Support Technician

Responsibilities:

  • Offer technical assistance to customers over the phone and via e-mail regarding product purchases and product compatibility.
  • Provide troubleshooting & warranty service assistance, including ordering replacement parts for defective merchandise, issuing prepaid shipping labels, communicating with service technicians, and providing status updates to customers.
  • Write accessory completion guides, catalog product descriptions and substitutions; proofread media and aid in the copywriting area as technical help is requested.

Qualifications:

  • RC product knowledge helpful, but must have willingness to learn and have an interest RC products
  • Previous customer service experience, technical support experience desired
  • Proficiency with Microsoft Office Suite
  • Superior oral and written communication skills
  • Must be an exceptional problem-solver, as well as detail-oriented and organized
  • Ability to read and interpret technical instruction manuals

Sales & Service

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RC Sales & Service Representative

Hobbico currently has an opportunity for an RC Sales & Service Representative to join our retail division. This person will truly encompass what it means to "Love Your Hobby" by cultivating our brand and sharing Hobbico's passion for fun and exciting RC products with our customers. As an employee-owned company, we foster a collaborative work environment. Come join a dynamic team that has a passion for innovation, success, and teamwork!

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More Information about RC Sales & Service Representative

Responsibilities:

  • Provide assistance to customers who recently placed orders for RC (remote control) items
  • Build customer relationships by offering customer service and answering RC related questions
  • Meet daily call quotas (both inbound & outbound) and achieve customer contact goals
  • Offer technical assistance and recommend solutions
  • Provide troubleshooting assistance and coordinate warranty and non-warranty service to customers

Qualifications:

  • Extensive RC product knowledge, including hands-on experience
  • Previous customer service and sales experience, call center experience desired
  • Previous computer experience
  • Superior oral and written communication skills
  • Must be self-motivated, goal orientated, and be able to multi-task

Hobbico is 100% employee-owned and we believe that our employees are our most important resource. We offer competitive pay and comprehensive benefits including:

  • Health, dental, vision, life, and disability insurance
  • Flexible spending account
  • 401(k)
  • Paid vacation
  • Paid holidays
  • Career advancement opportunities
  • Employee discounts

General

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Food Service Assistant

Hobbico currently has an opportunity for a Food Service Assistant to join our team. Two positions (full-time and part-time) are immediately available. Responsibilities include assisting with cafeteria operations such as preparing food, serving employees, running a cash register, and ordering food supplies. Previous customer service experience is required, preferably in the food industry. Food service sanitation certificate desirable, but we will certify the right candidate. The full-time position is scheduled to work 6:30am-2:30pm (37.5 hours) Monday-Friday. The part-time position is scheduled to work 7:30am-2:00pm (30 hours) Monday-Friday.

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Warehouse Associates

Now hiring Pickers, Packers, Packing Supply Clerk, Material Handlers, and QC Clerks. Full-time & part-time warehouse positions are currently available on 1st & 2nd shift. Responsibilities include picking or packing customer orders while ensuring accuracy, meeting quality and production standards, and adhering to safety compliance. Additional duties include verifying orders, stocking product in pick locations, and replenishing work station supplies. Previous warehouse or manufacturing experience desired, but not required. Must be detail-oriented, accurate, and be able to work in a fast paced environment to meet deadlines. Ability to lift 70lbs required.

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